UCaaS: Our New Solution for the Modern Business

UCaaS (Unified Communications as a Service) is a modern business communication tool that provides competitive features to create productive and enjoyable calling, meeting, chat, collaboration and video experiences for employees and customers alike. Through our newly established partnership with cielo, its UCaaS platform powered by CoreNexa empowers businesses with comprehensive, high-quality, reliable and end-to-end cloud communications services.

Their services meet the needs of modern business communication& collaboration with highly reliable, feature rich, competitive cloud communications solutions including:

Hosted PBX & VoIP Solutions

Hosted PBX & VoIP transform business communications by improving efficiencies and lowering costs. With Hosted PBX and VoIP, you’ll remain connected from anywhere, adding stability, flexibility, and scalability to your business.

UC& Mobile

cielo’s UC & Mobile combines a feature-rich UnifiedCommunications (UC) client and fully integrated mobile app, enabling seamless, effective communication and collaboration from anywhere and on any device. It eliminates roadblocks and headaches often associated with working remotely and maximizes the productivity of every communication interaction.


SMS allows users to send SMS (text) or MMS(images/videos/documents) through their business phone number via cielo’s UC platform. The user’s personal number is never displayed, increasing professionalism while engaging with customers and coworkers via texting, the communication channel that’s become front-and-center for users of all ages across all industries and verticals.

Voice to Text

Voice to Text visual voicemail, users receive instant text transcriptions of voice messages delivered via email, SMS text, UC, or mobile.Voice to Text is a convenient, time-saving tool that makes it easy to remain connected to critical information at all times. Whether on the go, sitting in meetings, concentrating deeply while set to “Do Not Disturb”, or any other time when listening to messages isn’t ideal, Voice to Text enables users to prioritize messages at-a-glance.


A Session Initiation Protocol (SIP) Trunk is a virtual phone line that utilizes a Broadband connection for access. Utilizing SIP Trunking improves a business’ continuity, and disaster recovery capabilities. And with unlimited or metered calling plans, SIP Trunking delivers savings of up to 40%over traditional telephone lines.


SD-WAN acts as an intelligent router for your business and optimizes your existing bandwidth to prioritize VoIP applications and data transmission. SD-WAN is ideal for organizations that need reliable, high-quality voice capabilities and simplified day-to-day operation and management of VoIP and data systems.


If you’re interested in switching to a hosted solution, feel free to contact us at sales@acadacommunications.comor by giving us a call at (781) 585-4126.